Refund policy

Last updated: January 2026


Due to the nature of our products, all sales are final.


Band Runnaz Clothing specializes in handmade, made-to-order, and one-of-one items, including custom garments and limited releases. Because each piece is created with intention and often tailored or produced specifically for the customer, we do not accept returns, exchanges, or refunds.


 

Final Sale Items

 


The following items are final sale:

 

  • Made-to-order items

  • One-of-one pieces

  • Custom or personalized products

  • Swimwear

  • Sale or discounted items

 


 

Damaged or Incorrect Orders

 


If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at bandrunnazllc@gmail.com with:

 

  • Your order number

  • Clear photos of the issue

 


We will review the situation and make it right if the issue is on our end.


By placing an order, you acknowledge and agree to this policy